Privacy Policy

Data controller:

Our website is as follows: https://www.eagleclubtravel.dk. Protection of your personal data is very important to us. Please read the following details regarding how we manage your personal data and rights. Should you have any concerns, please feel free to contact us at enquiries@eagleclubtravel.com or mobile +45 70 15 46 46.

Which personal data is gathered?

The personal data being treated includes, but is not limited to, name, date of birth, sex, address, email, and phone number.

Furthermore, data collected during a purchase will as well be treated. This may include travel information, special diets, or personal information regarding health conditions that may affect your travel.

During the process of booking a travel, brochure, or newsletter, either by telephone, in person, or by contacting us you agree to share your personal data.

The purpose of treating personal data

By gathering and treating your personal data, we are able to fulfill our obligations to you. These obligations may include providing you with a travel, added benefits of your choice, or requested products and/or services linked to your personal account.

Additionally, by treating your personal data, we are able to fulfill our obligations regarding rules and regulations, including security measures. Correspondence data concerning inquires and complaints may also be included.

Aside from the abovementioned, you agree to share your personal data for the purposes mentioned below, as well as aiding our market- and customer analyses, risk management, and statistics analyses for helping us provide better service.

By sharing information concerning your health conditions, you agree to let us treat your personal data with the purpose of providing personalized travel, service, and/or preferred products. Data concerning health conditions are not used for statistics, market research, or marketing.

Storing personal data

We store personal data as long as it may be relevant for fulfilling the abovementioned purposes. Your data is stored for 1 year from the time of your first travel or from your initial contact with us.

In certain cases, we are permitted to store data for longer periods of time, specifically when required by law (e.g. accounting) or complaints.

Who is responsible for storing personal data?

Your personal data is treated by our employees, system partners, and by our administrative service partners with whom we share contracts concerning the protection of personal data.

Your personal data may also be treated by those responsible within the travel industry, such as airline companies, hotels, and local partners at each travel destination. Only relevant data is shared.

Treating personal data in non-EU countries outside of the European Economic Area (EEA)

Depending on your preferred travel destination, your personal data may be treated outside of the EU and the EEA. While the travel destination may be within the EU/EEA travel companies and hotels may be based outside of the EU/EEA. Only data relevant for personalizing travels are shared with our partners.

By sharing your personal data, you allow us to treat said data outside of the EU and the EEA. In addition to that, you are made aware that the legislation concerning the protection of privacy may be inferior to that of the EU and the EEA.

Your right to access your personal data

You have the right to request an alteration or deletion of your personal data. Any such request must be in writing and directed at us. Depending on your request, your data is treated accordingly within a month. Should you have an upcoming travel or a complaint in process, your data will be deleted within a month subsequent to completion.

Contact us

Should you have any questions regarding our privacy policy, feel free to contact us at:

Email:  enquiries@eagleclubtravel.com

Mobile: +45 70 15 46 46

Address: Kaervej 23, 2970 Hoersholm